Frequently Asked Questions

Welcome to our FAQ page, where we address some of the common queries about BB Boutique & Co.

If you have any other questions that are not covered here, please feel free to reach out to our customer support team, and we'll be happy to assist you.

  1. Are your products cruelty-free? Yes, all our products are cruelty-free. We are proud to be certified by Leaping Bunny, the globally recognized gold standard for cruelty-free certification.

  2. Are your products vegan? While the majority of our products are vegan, we do have a few formulations that contain ethically sourced ingredients derived from animals such as beeswax or honey. Please refer to the product descriptions or contact our customer support team for specific details.

  3. Do you use sustainable packaging? Absolutely! We are committed to sustainability in every aspect of our brand, including our packaging. We use materials that are either recyclable, reusable, or have multiuse functions. We believe in minimizing waste and promoting eco-friendly practices.

  4. Where do you source your ingredients from? We carefully source our ingredients from around the world, working closely with sustainable suppliers who share our commitment to ethical practices and quality. We prioritize ingredients that are sustainably harvested and environmentally responsible.

  5. How long do your products last? The shelf life of our products varies depending on the item. We provide recommended usage information and expiration dates on each product's packaging. For optimal results, we recommend using our products within the indicated timeframe.

  6. Do you offer international shipping? Yes, we offer international shipping to select countries. Please check our shipping policies or reach out to our customer support team for more information on international shipping options and rates.

  7. What is your return policy? We want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your order, please refer to our return policy for detailed instructions on returns, exchanges, and refunds.

  8. How can I contact your customer support team? We are here to assist you! You can reach our customer support team by emailing us at info@bbboutiqueandcompany.com. We strive to respond to all inquiries promptly and provide the assistance you need, typically within 24 hours.